Terms of service

 

TERMS OF SERVICE

OVERVIEW

Welcome to Orren. Throughout these Terms of Service, the words "we," "our," and "us" refer to Orren. We operate this website, online store, and all associated content, features, tools, products, and services (collectively, the "Services") to provide customers with a seamless shopping experience. Our store is powered by Shopify, which provides the platform that enables us to offer these Services.

These Terms of Service, together with any policies referenced herein, explain the conditions under which you may access and use our Services, as well as your rights and responsibilities.

Please review these Terms carefully, as they contain important information regarding your legal rights, including limitations of liability and warranty disclaimers.

By accessing, browsing, interacting with, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree with either of these documents, you should discontinue use of the Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

By accepting these Terms, you confirm that you have reached the age of majority in your state, province, or jurisdiction of residence. You also confirm that you have granted permission for any minor dependents under your care to use the Services on devices owned, controlled, or managed by you.

When using the Services, including browsing our store or placing an order, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, complete, and up to date, and that you have the legal authority to provide it.

You are responsible for safeguarding your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, licensed, or assigned to another person.

SECTION 2 – PRODUCTS AND SERVICES

We strive to display our products and services as accurately as possible. However, product colors, images, and appearances may vary depending on your device settings, display quality, and screen configuration.

We do not guarantee that products or services purchased through our store will precisely match their online representations or meet every customer expectation.

Product descriptions, specifications, and availability may be modified at any time without prior notice. We reserve the right to discontinue products or restrict sales to specific individuals, regions, or jurisdictions at our discretion.

SECTION 3 – ORDER ACCEPTANCE

Submitting an order constitutes an offer to purchase a product or service. We reserve the right to accept, reject, modify, or cancel any order at our sole discretion.

An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued. Because orders are processed promptly, cancellation requests may not always be possible after acceptance.

If an order is rejected, modified, or canceled, we will attempt to notify you using the contact information provided during checkout.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

By placing an order, you confirm that purchases are intended for personal or household use and not for resale, distribution, or export purposes.

SECTION 4 – PRICING AND PAYMENT

Prices, promotional offers, and discounts may be revised without notice. The applicable price for a product or service is the price displayed at the time the order is placed and confirmed.

Unless otherwise stated, listed prices exclude taxes, shipping charges, customs duties, import fees, and handling costs.

Pricing offered through our online store may differ from prices available through physical locations or third-party retailers.

You agree to provide accurate and current billing, payment, and account information for all purchases. It is your responsibility to update any changes to your contact details, payment methods, or billing information.

You further represent that:

  • The payment information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • Your payment provider will honor the transaction.

  • You will pay all applicable charges, including shipping costs and taxes.

SECTION 5 – SHIPPING AND DELIVERY

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our control.

Ownership and risk of loss transfer to you once the products are delivered to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY RIGHTS

All content available through the Services, including trademarks, logos, graphics, text, images, videos, audio materials, reviews, and website design elements, is owned by Orren, its licensors, or affiliates and is protected under applicable intellectual property laws.

You may use the Services solely for personal, non-commercial purposes. Without prior written consent, you may not reproduce, distribute, modify, publish, display, transmit, or otherwise exploit any content from the Services.

Nothing contained in these Terms grants any ownership interest or license in any intellectual property belonging to Orren, Shopify, or any third party.

All trademarks, logos, and brand names displayed on the Services remain the property of their respective owners.

SECTION 7 – THIRD-PARTY TOOLS

Certain features available through the Services may be provided by third-party companies. We do not control, monitor, or endorse these tools.

Such tools are offered on an "as available" and "as is" basis without warranties of any kind. Your use of any third-party tools is entirely at your own risk.

Any future features, resources, or tools introduced through the Services will also be governed by these Terms.

SECTION 8 – THIRD-PARTY WEBSITES

The Services may include links to external websites, resources, or content operated by third parties.

We are not responsible for reviewing or verifying the accuracy, legality, or reliability of third-party content.

Accessing external websites is done entirely at your own risk. Any concerns regarding products, services, or content offered by third parties should be directed to the relevant provider.

SECTION 9 – SHOPIFY PLATFORM

Orren utilizes Shopify's platform to operate the Services. However, all transactions, purchases, and customer relationships are solely between you and Orren.

Shopify is not responsible for products sold through our store or for any disputes, damages, injuries, or losses arising from transactions between you and Orren.

By using the Services, you release Shopify and its affiliates from any claims related to purchases made through our store.

SECTION 10 – PRIVACY

The collection and use of personal information are governed by our Privacy Policy [LINK] and, where applicable, Shopify's Privacy Policy.

Because Shopify hosts the Services, certain information may be collected and processed by Shopify to facilitate and improve the platform.

Information submitted through the Services may be transferred internationally and shared with service providers as necessary to provide the Services.

For more details, please review our Privacy Policy [LINK].

SECTION 11 – CUSTOMER FEEDBACK

If you submit comments, reviews, suggestions, ideas, proposals, or other content ("Feedback"), you grant us a perpetual, worldwide, royalty-free, transferable, and sublicensable right to use, modify, reproduce, publish, distribute, and display that Feedback for any lawful purpose.

You confirm that:

  • You own or have permission to submit the Feedback.

  • Any compensation or incentive received in connection with the Feedback has been disclosed.

  • The Feedback complies with these Terms.

We are not obligated to maintain Feedback as confidential, provide compensation, or respond to submissions.

We reserve the right to remove Feedback that violates applicable laws, intellectual property rights, or these Terms.

SECTION 12 – TYPOGRAPHICAL ERRORS

From time to time, information on the Services may contain mistakes, inaccuracies, or omissions relating to product descriptions, availability, pricing, shipping details, or promotions.

We reserve the right to correct such information and to cancel or modify orders affected by such errors without prior notice.

SECTION 13 – ACCEPTABLE USE

You may use the Services only for lawful purposes.

You agree not to:

  • Violate any applicable law or regulation.

  • Infringe intellectual property rights.

  • Harass, abuse, threaten, or harm others.

  • Provide false or misleading information.

  • Send spam or unauthorized promotional content.

  • Impersonate another individual or organization.

  • Disrupt or interfere with the Services.

You also agree not to:

  • Upload malware, viruses, or harmful code.

  • Copy, exploit, or resell any part of the Services.

  • Collect personal information belonging to others.

  • Engage in phishing or fraudulent activities.

  • Use bots, scrapers, automated software, or AI systems to access the Services without authorization.

  • Circumvent security measures or access restrictions.

Violation of these rules may result in suspension or termination of access without notice.

SECTION 14 – AUTOMATED AGENTS

These provisions apply to any software, automation, bot, or AI agent that accesses or interacts with the Services.

Agents must clearly identify themselves, comply with all technical requirements established by us, and must not disguise automated activity as human activity.

We reserve the right to limit, restrict, or block agent access at any time.

SECTION 15 – TERMINATION

We may suspend or terminate your access to the Services at any time and for any reason, without prior notice.

Termination does not affect any obligations or liabilities that arose before termination.

Provisions relating to intellectual property, liability limitations, indemnification, privacy, and other surviving obligations will remain in effect.

SECTION 16 – WARRANTY DISCLAIMER

All information, products, and Services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Orren, its affiliates, employees, contractors, licensors, partners, and Shopify shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through them.

This limitation includes loss of profits, business opportunities, revenue, data, savings, or other similar losses, regardless of the legal theory asserted.

SECTION 18 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Orren, Shopify, and their affiliates, officers, directors, employees, agents, and service providers from any claims, liabilities, losses, damages, or expenses resulting from:

  1. Your violation of these Terms;

  2. Your violation of any law or third-party rights; or

  3. Your use of the Services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with any policies referenced herein, constitute the complete agreement between you and Orren regarding the Services and supersede all prior communications and agreements.

A failure by either party to enforce a provision shall not constitute a waiver of that provision.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may freely transfer or assign our rights and obligations under these Terms without notice.

SECTION 22 – GOVERNING LAW

These Terms shall be governed and interpreted under the laws applicable in the jurisdiction where Orren maintains its principal place of business.

You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction.

SECTION 23 – SECTION TITLES

Headings are included solely for convenience and do not affect the interpretation of these Terms.

SECTION 24 – MODIFICATIONS TO THESE TERMS

We may revise these Terms at any time by posting updated versions on our website.

Where required by law, we will provide notice of material changes. Continued use of the Services after such changes become effective constitutes acceptance of the updated Terms.

SECTION 25 – CONTACT DETAILS

For questions regarding these Terms of Service, please contact us at:

[INSERT TRADING NAME]
Email: jfyxzlar@gmail.com
Address: [INSERT BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT BUSINESS REGISTRATION NUMBER]
VAT Number: [INSERT VAT NUMBER]